Contact

The National Landlord Tenant Authority serves as a national-scope reference provider network for the landlord-tenant services sector, connecting service seekers, property professionals, and researchers with practitioners operating under applicable state landlord-tenant statutes and local housing codes. This page describes the available channels for reaching this provider network's administrative office, the geographic scope of the provider network's coverage, and the information that should be included in any inquiry to ensure a prompt and accurate response. Inquiries relating to provider network providers, data corrections, and jurisdictional coverage questions are all handled through the channels described below.

Additional contact options

Provider Network inquiries can be submitted through the web-based message form linked from this page, which routes submissions directly to the administrative team responsible for provider verification and scope questions. For structured research or professional inquiries that require documentation review — such as confirming whether a specific state's landlord-tenant statutes are reflected in current providers — a written message through the form is the preferred channel, as it creates a retrievable record.

Practitioners and researchers referencing federal fair housing standards enforced by the U.S. Department of Housing and Urban Development (HUD) under 42 U.S.C. § 3604 may include specific statute or regulation citations in their inquiry to expedite routing. State-level regulatory questions, such as those arising under the Uniform Residential Landlord and Tenant Act (URLTA) as adopted by individual states, should identify the applicable state jurisdiction clearly.

The Landlord Tenant Providers provider network index is also available for self-service searches across verified professionals and service categories, which may resolve common scope or coverage questions without requiring a direct inquiry.

How to reach this office

The administrative office for this provider network operates on a message-based intake model. All inbound contacts are reviewed and routed according to inquiry type. The following classification structure governs intake routing:

1. Provider corrections or additions — Inquiries about incorrect, outdated, or missing professional providers are routed to the data verification team. Submitters should include the provider name, state, and a description of the discrepancy.
2. Jurisdictional coverage questions — Questions about which states, counties, or municipalities are represented in the network are routed to automated systems. The provider network covers all 50 U.S. states and the District of Columbia.
3. Regulatory reference questions — Questions about which statutory frameworks or regulatory bodies are referenced within provider network classifications (such as HUD, state housing authorities, or local rent stabilization boards) are routed to the content team.
4. Technical access issues — Problems accessing providers, search functions, or page content are routed to technical support.
5. Research and data partnerships — Academic, institutional, or professional research inquiries are handled separately and should identify the requesting organization and scope of the data need.

Response timelines vary by inquiry type. Provider correction requests are generally reviewed as processing allows. Research and partnership inquiries may require additional lead time depending on scope.

Service area covered

This provider network maintains national coverage across the United States, with providers and regulatory references spanning all 50 states and the District of Columbia. The landlord-tenant legal landscape in the U.S. is structured at the state level, with no single federal landlord-tenant statute governing most residential lease relationships — the primary federal overlay is the Fair Housing Act (Title VIII of the Civil Rights Act of 1968, enforced by HUD) and, in federally assisted housing, the regulations under 24 C.F.R. Part 5.

State-level frameworks differ significantly. States such as Arizona, Florida, and Virginia have adopted versions of the URLTA, while states such as New York and California operate under independent, extensively amended statutory systems — California's residential tenancy law is codified primarily in California Civil Code §§ 1940–1954.06, and New York's framework includes the Rent Stabilization Code administered by the New York State Division of Housing and Community Renewal (DHCR).

The provider network distinguishes between two broad coverage categories:

• URLTA-model states — States that have adopted the Uniform Residential Landlord and Tenant Act in whole or in modified form, providing a relatively standardized statutory baseline for providers referencing state law.
• Independent-framework states — States with their own distinct landlord-tenant statutes, often with significant local variation at the county or municipal level, requiring jurisdiction-specific classification in provider network providers.

This distinction matters for service seekers attempting to locate professionals with expertise in a specific statutory environment.

What to include in your message

A well-structured message reduces routing time and improves the accuracy of the response. The following breakdown describes what each inquiry type should include:

For provider corrections or additions:
- Full name of the verified professional or business
- State and city of operation
- Nature of the discrepancy (incorrect contact information, wrong practice category, unlicensed status, etc.)
- Any supporting public source, such as a state licensing board record or court docket reference

For jurisdictional or regulatory questions:
- The specific state or locality in question
- The statutory or regulatory framework being referenced (e.g., URLTA, HUD Fair Housing Act, California Civil Code)
- Whether the inquiry relates to a provider category or to provider network scope generally

For research and data inquiries:
- Name and affiliation of the requesting party
- Description of the research purpose
- Specific data categories or geographic scope needed

For technical issues:
- Browser and device type
- Description of the issue, including any error messages
- The specific page or provider affected

Inquiries that lack jurisdictional specificity or do not identify the applicable regulatory framework will be returned for clarification before routing. The How to Use This Landlord Tenant Resource page provides additional context on how the provider network is organized and how providers are classified, which may help in framing a more precise inquiry.